Sue Watson If at any time you fail to pay any amount due on the relevant due date, we may by notice declare all invoiced amounts unpaid at that date to be immediately due and payable. Ich habe 2015 (wie ich dachte) einmalig Avast gekauft (für 19.99) und heute habe ich zufällig eine paypal transaktion über 59,99 von Digital River bemerkt. The places that we deliver to are listed on the Site (", Exclusive of the costs of shipping or carriage to the agreed place of delivery within the Territories (charges for delivery are stated on the Site); and. Who can I contact? If you choose to prepay the Import Costs, you agree and acknowledge that (a) the actual Import Costs may be more or less than the Estimate and (b) you will NOT be asked to pay more money OR receive any refund in the case that the actual Import Costs differ from the Estimate. Provided that. You undertake immediately upon being so requested by us to assign to us all rights in respect of those proceeds and that separate account and/or all rights and claims which you may have against any customers arising from such sales until payment is made in full as aforesaid and not to assign such rights and claims to any third party without our prior written consent. All costs associated with the return of the Product(s) to us will be born by you and will not be refunded by us. I've got the same problem and I want my money back, I have awarded to my workmate to erase all the data from PayPal, I've never accepted any payment from Digital River Ireland, Ltd. so I tried to cancel but I've been taken the amount from my bank account! Bespoke or customised Products are made specifically to your order. Any such additional charges for customs clearance or import duties or taxes must be met by you. You recognise that there may be circumstances outside our reasonable control which would prevent us from providing you with the Products or Services which you have ordered. If you choose to not prepay the Import Costs, you agree and acknowledge that (i) the actual Import Costs may be more or less than the Estimate; (ii) you (and not digital river, the broker, the shipper, the supplier or any other party) must bear the responsibility of paying all actual Import Costs; (iii) in the case that any entity other than you must pay some or all of the actual Import Costs on your behalf to effect customs clearance, you will reimburse (upon request) that entity in full for the actual Import Costs paid on your behalf; and (iv) failure by you to pay Import Costs in a timely manner may not only cause delays beyond our original delivery estimates, but also may put you at risk of potential liability for tariffs and other fees. By placing an order on this Site you agree to abide by these Terms. Our mission is to consistently provide the best customer service possible to support a positive shopping experience. We have the right at any time prior to our Acceptance to withdraw any discount and/or to revise prices to take into account increases in costs including (without limitation) costs of any materials, carriage, labour or the increase or imposition of any tax, duty or other levy and any variation in exchange rates. Die Zahlung erfolgte über PayPal. Until payment has been made in full for any Products, you shall have possession of those Products as our agent and shall (subject to the provisions of 10.3 below) store the Products in such a way as to enable them to be readily identified as our property, and keep proper and accurate records to enable us to distinguish Products for which payment has been made in full from those Products for which payment is outstanding. Digital river said it is not their problem after 2 weeks. Digital River's extensive global knowledge has helped us expand our reach to areas of the world that we would have never been able to enter into this quickly without their expertise and systems. Händler Digital River Ireland, Ltd. To exercise your right to cancel please email us at. These Terms prevail over any other terms or conditions referred to elsewhere or otherwise implied. So, logitech: help me return your keyboard to make me stop swearing on your horrible support. Please note that Digital River (abbreviated DR) is our e-commerce partner that is processing payments for some AVG orders. Ademas Paypal me envio un mensaje que decia haber cancelado pagos a digital river ireland; sin embargo acabo de hacer lo que dices de la ruedita y seguia activo!! Exclusive of VAT and any other tax or duty which (where applicable) must be added to the price payable; Payment for shipping and applicable VAT or other tax or duty must be made prior to dispatch and by such methods as are indicated on the Site. No counterclaim or set-off may be deducted by you from any payment due without our written consent. Where we fail to deliver all or part of your order, or there is any defect in or damage to a Product or Service or it does not comply with the description of the Product or Services found on the Site or notified to you we may at, Make good any such shortage or non-delivery and/or, Re-perform a defective Service or provide a refund of the price paid for the defective Service; and/or. Sie haben eine Zahlung über €79,99 EUR an Digital River Ireland, Ltd. gesendet . They also handle subscriptions. Selling globally is risky. These Terms set out all of our obligations in relation to of provision of Products and Services to you under any accepted order. Wenn Ihre letzte Kreditkartenabrechnung eine Abbuchung mit der Beschreibung „DRI*“ „DRI“ oder „Digital River“ enthält und Sie diese Abbuchung nicht zuordnen können, rufen Sie bitte Ihre Bestellung auf, indem Sie Ihre E-Mail-Adresse und die letzten 4 Ziffern Ihrer Kreditkartennummer eingeben. You may request that your order be cancelled if it has not been fulfilled within 30 days of having been made. der Bereitstellung einer Dienstleistung) zurück. You should contact the local customs authorities in the relevant jurisdiction for further information on the applicable customs requirements and procedures, duties, fees, taxes, and/or other charges that may be assessed against the Product. Signaler. Estimated VAT Inclusive Pricing Footnote: The price indicated includes anticipated VAT that we will collect from you based on information you make available to us. Customer Service contact information can be found in your confirmation email or by looking up your order here. We will charge credit or debit cards on dispatch of the Product or commencement of Services. Digital River Ireland Ltd. è una società del gruppo multinazionale Digital River, leader nel settore delle vendite online e rivenditore autorizzato per i prodotti e servizi offerti in questo negozio online. Wir werden den Betrag innerhalb der nächsten 1-2 Arbeitstage von Ihrem Bankkonto abbuchen. Payments & Risk Go global with confidence. It is not a scam. If you buy from those websites, your charge may show up as from digital river. Where you have ordered Services and exercise your right to cancel after the provision of the Services has commenced then we will deduct from your refund a amount in respect of the Services provided prior to receiving your notice to cancel proportional to the total Services ordered. Delivery shall be to a valid address within the Territories submitted by you and subject to Acceptance (". Pointed me to a generic Lenovo support page which is as good as useless in Ireland - no online chat or email support. Products have been repaired or altered by persons other than the manufacturer, us or any authorised dealer; defective Product or Products have not been returned together with full details in writing of the alleged defects within 30 working days from the date on which such Products were delivered; defects are due (wholly or partially) to mistreatment, improper use or storage or maintenance or installation, or failure to observe any manufacturers' instructions or other directions issued or made available by us in connection with the delivered Products. If the price of the Product or Service increases or we change the description of the Product or Service between the time that you place your order and the time of our Acceptance, we will notify you, you may cancel your order and you will be given a full refund. We reserve the right to verify credit or debit card payments prior to Acceptance. For assistance with installation, activation, or product use please visit the manufacturer's website for technical support contact information. See which companies are customers of Digital River. Such information (and any passwords given to you for the purposes of accessing the Site and/or purchasing Products) should be kept secure against unauthorised access. We’ll protect you. Nicole 25 août 2020 à 15:54. We also reserve the right to notify you of any mistakes in Product descriptions or errors in pricing prior to Product dispatch or Service provision. You may receive an automatic e-mail acknowledgement of your order. Digital River Ireland Ltd. provides internet commerce and marketing consulting services. In relation to security of orders that you place with us: If your bank or card issuer holds you liable for charges in relation to unauthorised use of your debit or credit card, connected with the use of your credit or debit card on our Site we will cover your liability up to £50.00 (UK sterling) provided that the unauthorised use of your credit or debit card was not caused by your own fraud or negligence (or by someone acting with your authority). Step Into New Geographies with Confidence. Where the payment is invoiced, each invoice shall be due on and made in full within thirty (30) days of the date of relevant invoice. Comments 1 comment. Digital River Ireland Ltd. Company Number: 406071: Registered Office: Digital River Ireland Limited Dromore House East Park Shannon County Clare V14 AN23 Ireland + 353 61 230 000 phone + 353 61 230 001 fax firstname.lastname@example.org: VAT Number: … Still need help? Ich kann eine Abbuchung von Ihnen auf meiner Kreditkartenabrechnung nicht zuordnen. Merci. They appear to be the authorised reseller of Lenovo products in the UK markets and handle Customer Services. Hier bekommen Sie Hilfe beim Downloaden, können die Seriennummer, den Freischaltcode, den Versandstatus abfragen und erhalten eine Kopie Ihrer Rechnung: klicken Sie bitte hier.. Benötigen Sie weitere Hilfe? Den Online Shop wickelt Digital River Ireland Ltd. ab. This does not constitute our acceptance of your order. Have I been scammed from Digital River. We may also take action against you for the price of Products at any time after payment has become due even though property in those Products may not yet have passed to you. If any licence or consent is required for your acquisition, delivery or use of the Products, you shall obtain such licence or consent at your own expense and if necessary produce evidence of having done so to us. You should ensure that your account information which is kept with us is accurate and updated as appropriate. (". If you have paid in advance, you will be refunded within 14 calendar days of giving the cancellation notice, or in the case of physical Products within 14 calendar days of our receipt of the Product(s) which are returned by you, or if sooner 14 calendar days after we receive proof that the Product(s) have been returned to us. I can't find my order number. Title to Products in any one order shall not pass from us to you until payment in full of the price payable in respect of such order (including any interest or other payments due in respect of those Products). In such cases, whilst we will do our best to fulfil your order, we cannot be responsible for failure or delay in doing so and in such event we may elect to cancel your order and refund any payments made. An order submitted by you (when you click the ‘Buy’ button) constitutes an offer by you to us to purchase Products or Services on these Terms and is subject to our subsequent acceptance. While we make every effort to ensure that items appearing on the Site are available, we cannot guarantee that all items are in stock or immediately available when you submit your order. We would like to show you a description here but the site won’t allow us. You can look up your order using your order number and the password or your email address and the last four digits of the credit card the charge appears on here. We reserve the right to repossess any Products in respect of which payment is overdue, declined or lapses and thereafter to re-sell the same and for this purpose, you hereby grant us an irrevocable right and licence to our servants and agents to enter upon your premises during normal business hours. Find out more information about this charge here. Prices payable for Products or Services are those in effect at the time of Acceptance. Interested in Joining Our Partner Ecosystem? Save as otherwise provided in these Terms, risk of loss of or damage to the Products passes to you on delivery or when placed in your possession or collected by any carrier or transport provided by you. You have received all of the Services ordered; or, You receive the download link for a digital Product, where you have been notified during the purchase process and given your consent to your right to cancel ending on receipt of the download link; or. We comply with all data protection laws and will use data which could be used to identify you personally (". In welchem Status befindet sich meine Bestellung? For example if you have used the Product(s) before returning them to us. If you sell any Products, to the fullest extent permitted by law, you shall hold (on a fiduciary basis) all proceeds of such sales in trust for us and in a separate account. If this is the case, we will refund any prior payment that you have made for that item. Wer ist Digital River?  Digital River is headquartered in Minnetonka, Minnesota Products licensed or sold to you under these Terms may be subject to export control laws and regulations in your country or in the country from which they are to be shipped, delivered or used. You may have the benefit of a manufacturer's, licensor's or supplier's warranty with the Products supplied and you should refer to the relevant documentation supplied with the Product or Service in this regard. Ce jour le 24 /08/2020 mon compte postal affiche un débit de 49.99€ (carte faite le 21/08/2020. No delay by either you or us in enforcing any of these Terms shall restrict the rights that either of us has under them. Digital River helps you go global with a local approach. Where most payment gateways fall short, Digital River offers the Onshore Advantage™ of accepting the local payment methods that matter. If you require more information on your rights, you should contact. Nach der Bestellung hatte ich keine E-Mail, keine Lizenz Aktivierung und auch keine Bestellung beim Kaspersky Konto hinterlegt. In my experience, they are one of the most incompetent online merchants. As per our records, you bought a new AVG Internet Security - Unlimited (1 year … Any prices, quotations and descriptions made or referred to on this Site are subject to availability, do not constitute an offer and may be withdrawn or revised at any time prior to our express acceptance of your order (as described below). How to return a German order (via Digital River Ireland, Ltd.)??? What sets us apart is our unique merchant and seller of record business model. No waiver of any term or condition of these Terms shall be effective unless made in writing and signed by us. If you choose to prepay the Import Costs contained in the Estimate, you agree and acknowledge that the receiving party in the Product’s country of ultimate destination remains ultimately responsible for making entry and properly declaring the merchandise to the appropriate customs authorities, paying any applicable customs duties/fees/taxes/charges, and/or satisfying any additional import-related requirements. libellé DIGITAL RIVER. Sort by Date Votes. How can I get this information? Bitte setzen Sie sich mit uns in Verbindung. We may make a deduction from the refund for any loss in value of any Product(s) supplied, if the loss is the result of the handling of the Product(s) by you, other than handling which is necessary to establish the nature, characteristics and functioning of the Product(s). They partner with companies like Samsung, Microsoft, razr, McAfee, avast, etc. Turn Uncertainty into Opportunity: Conquer Challenges and Achieve Direct-to-Consumer Success in Today’s Ecommerce Market. Johannes Helldorff October 01, 2020 14:16; I want to return my order within 30days. Methods of payment accepted by us can be found on the Site. 0. Digital River Ireland Ltd. Digital River's customer service and aftercare are appalling. Prices may be indicated on the Site or an order acknowledgement but we will notify you of the final sale price at the time of our Acceptance. For greater certainty, you should contact your local customs office for further information on the import tariffs and customs duties that may be applicable to your Purchase. Received a Lenovo laptop from Digital River. We shall not be responsible for any damage or losses: arising from defective installation of the Products by you; from the use of the Products in connection with other defective, unsuitable or defectively installed equipment which has not been supplied by us; your negligence; improper use of the Products or use in any manner inconsistent with the manufacturer's specifications or instructions, and you shall not be entitled to return Products which have been damaged in this way. And everything in between. What is this charge? You shall indemnify us on demand against any out of pocket expenses incurred in relation to recovery of any overdue amounts. Where Products over a certain value are shipped from outside the European Economic Area (EEA) (for example where their value is deemed to be in excess of your personal import allowance), you may be subject to customs charges, import duties and taxes, levied when the Product reaches your specified destination. Circumstances beyond our reasonable control may include (but are not limited to) any act of God, war, riot, civil commotion, government action, explosion, fire, flood, storm, accident, strike, lock-out, trade dispute or labour disturbance, breakdown of plant or machinery, interruption in the supply of power or materials. Sie können das folgende Formular verwenden, um Fragen zum Online-Shop an den Kundenservice zu richten. The total price may change during the course of the shopping session depending on a number of factors. I have now received an account and licence renewal from AVG which expires on 22 March 2018. Holiday 2020 Ecommerce Readiness Guide: Optimizing Your D2C Channel for a Very Different Holiday Season. We reserve the right to modify these Terms from time to time and any order will be subject to the Terms that are in place at the time that your order is accepted. If you’re unsure about a charge on your credit card, look up your order to verify the information on our customer service portal. Digital River Ireland Ltd. Company Number: 406071: Registered Office: Digital River Ireland Limited Dromore House East Park Shannon County Clare V14 AN23 Ireland + 353 61 230 000 phone + 353 61 230 001 fax email@example.com: VAT Number: … Answered. I purchased renewal of licence for AVG internet security on 8 December 2017 from Digital River Ireland Sydney for 68.86 Australian as shown on my visa account. They don't fraudulently take your money. We will aim deliver the Products or commence provision of the Services within a reasonable time. You should take care to ensure that all information that you provide when placing your order is up to date, accurate and sufficient for us to fulfil your order. These Services will be provided by either our partner whose name and logo appears on the Site or by third party service providers and your relationship with them may be subject to additional terms and conditions which they will provide to you or require you to agree to before you receive the Service. By written notice terminate your order and all or any other contracts between us and you. Acquisition and retention. You must refer to the manufacturer's specifications or warranty documentation to determine your rights and remedies in this regard. "Order is being processed and you will receive a shipping notice soon if you haven't received already." Please choose one of the following options: From order to fulfillment. If a court of competent jurisdiction finds that any provision or portion of these Terms to be illegal, unenforceable, or invalid the remainder of these Terms (to the fullest extent permitted by law) will continue in full force and effect. No go. You may return purchased Products in accordance with these Terms or any applicable Returns Policy referred to on the Site where: Products or any part thereof have been damaged or lost in transit. If you have a charge on your recent billing statement with a description such as, "DRI*" "DRI" or "Digital River" and do not recognize this charge, please look up your order using your email address and last 4 digits of your credit card. Bei PayPal wurde der Betrag abgebucht und ebenso bei der Kreditkarte. You shall be responsible for complying with any such laws. Partner with us to allow your customers to offload the most complex and risky parts of global ecommerce. By placing an order you represent that you have legal capacity to enter into a contract. We will make commercially reasonable efforts to estimate the amount of Import Costs (said estimate, the "Estimate"). Contact Digital River customer service if you’re unsure about a charge on your credit card or have questions about how to install or use our products. Order Management From order to fulfillment. Interested in Digital River ecommerce solutions for your business? If you choose to proceed with your order it will be delivered to you in accordance with the revised description and/or at the increased price. Digital River Ireland Limited Dromore House East Park Shannon County Clare V14 AN23 Ireland + 353 61 230 000 phone + 353 61 230 001 fax firstname.lastname@example.org: VAT Number: IE6426071C: Managing Director: Margaret McMahon KT Schmidt: Publication Director: General Manager, Digital River Ireland Ltd. Delivery timescales/dates specified on the Site, in any order acknowledgement, Acceptance or elsewhere are estimates only. For help with downloading, serial number, unlock code, shipping status, or for a copy of your invoice: click here.. y pendiente de un nuevo cobro. If you paid any delivery costs (such as postage), associated with the delivery of the Product(s) to you, we will also refund those, except if you chose a delivery option other than the least expensive type of standard delivery offered to you at the time of purchase, in which case we will refund you an amount equal to the cost of the standard delivery. Contact Us. Ordered an item and tried to cancel three hours later. Digital River is a private company that provides global e-commerce, payments and marketing services.In 2013, Digital River processed more than $30 billion in online transactions. An unauthorized charge is on my credit card statement with "DRI*" in the description. You should carefully check Products upon delivery to ensure that they are in satisfactory condition, in accordance with their description and complete. We'll certainly clarify this charge. Digital River Ireland Ltd. Digital River Ireland Limited Dromore House East Park Shannon County Clare V14 AN23 Ireland Ich trete hiermit von meinem Vertrag über den Verkauf der bestellten und vor weniger als 14 Tagen erhaltenen Waren (bzw. I've tried to contact with Paypal in a quick way for this problem and there is no way. Thanks to them, our business is flourishing and promises major global growth in the years to come. Merci. Optimize Conversions Crush conversion rates with the most dynamic payments ecosystem and machine learning-powered billing technologies in ecommerce. Digital river is an ecommerce payment company. All Product specifications, illustrations, drawings, particulars, dimensions, performance data and other information on the Site or made available by us are intended to represent no more than a general illustration of the Products and do not constitute a warranty or representation by us that the Products will conform with the same. digital river ireland ltd rip off scam that paypal obviously know about yet let continue I just happened to get an email saying that a transaction for 39.99 had come from my paypal account to a company call digital river ireland ltd so reported it to paypal as it was not me who authorised it and without me knowing its happended in the past also Please advise. In the case of Services please note that we are not the provider of the Services purchased from the Site. Lenovo laptop from Digital River. You may not transfer your rights under these Terms to anyone else without our prior written consent. Big mistake. In no case shall we be liable for incidental, indirect, or consequential damages; or any loss of income, revenue, profits, contracts, data, goodwill or savings. Any extension of credit allowed to you may be changed or withdrawn at any time. I refuse to buy anything online involving Digital River Digital River are the company behind the Lenovo UK website. You can use the form below to contact customer service for all non-technical store related questions. Our acceptance of your order takes place when we dispatch your Product or when we agree to provide or a third party service provider begins to provide the Services to you. responsable paiement DIGITAL RIVER IRELAND LTD Commenter. Our liability under these Terms (whether for negligence, breach of contract, misrepresentation or otherwise) shall be limited to the price payable for the Products or Services which are the subject of that order. Habe dann natürlich etwas im paypal Account nachgesucht, was das zu sagen hat. We have no control over the Import Costs and cannot always predict with 100% accuracy what the final actual amounts may be. These people have not got their act together. Bitte sorgen Sie dafür, dass Ihr Bankkonto ausreichend gedeckt ist, um Gebühren zu vermeiden. The best of both worlds. And everything in between. Watch Digital River Customer Videos, Testimonials & Customer References to decide if Digital River has the right business software or service for your company. These Terms shall be governed by English Law and we both agree to the non exclusive jurisdiction of the courts of England over the Terms and any matter related to them, and all proceedings shall be conducted in English. We may reject your order if we are unable to process or fulfil it. When you are making a Purchase, you may be given an option to prepay or not prepay import tariffs and customs duties that may be levied by the destination country, and any disbursement fees, advancement fees or similar fees that may be imposed by the shipper, broker, the customs authority of the destination country or other party (collectively, "Import Costs").